Posted by 3 years ago. You will find a Virtual ID, note it down. Then install the bulb according to the manufacturer's directions and give it a name. Most smart bulbs allow you to change the color of the bulb light. I have even tried the Gennie smart lights and they also won't connect. We have two reset processes that are based on the firmware your bulbs are on. Question. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. This is how you do that: Tap your bulb in the Smart Life app. Schedule a Callback Repeat 5 times back to back. Do remember Smart Bulb requires an “always-on” power supply to operate properly. e. Name your Smart Bulb, and choose an icon for it, after that, we have completed the setup of smart bulb. Smart Life app won't connect. I have also downloaded the c by ge app and connected the bulb which worked, but then tried to link the account to google home. On the 6 th time you will turn the light switch on and leave it on for mesh connection. If your C by GE smart light bulbs become unresponsive and you are unable to get them reconnected, you may need to reset them. Before you begin, make sure the smart bulb is compatible with Alexa. I removed the other bulbs so it's the only bulb. Bulb Reset Sequence: No luck. Mine for example is 12204702807d3a252d43. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? For more information, visit Mygeeni.com. I'm trying to install 1 light bulb into a ceiling fan. My router has both bands and accepts all other connections but regardless what I do it fails to connect. This is the DeviceID of the bulb. Re: Smart Light Connection ‎19-07-2019 14:43 - edited ‎19-07-2019 14:44 With your web browser, go to 192.168.0.1 and log on with the password that is on the Hub label. 165. If you still meet difficulties when configure you smart bulb, please contact support for help. Connect a Smart Light Bulb to Alexa . Copyright 2019 Merkury Innovations. This way, you can make your room green, red, blue, or whatever your favorite color is. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. On the Right-hand corner there will be 3 dots. I am trying to setup a power strip and light bulbs that use the Smart Life app but it won't connect. Tap the Colour option at the top of your screen to change your bulb’s color. Refer to the instructions if a hub other than Alexa is involved. Question. IMPORTANT: Make sure to turn power on and off at the wall switch and not within the app. Close. d. Connect your Smart Bulb to your home network. Turn light switch off for 1 second. Usually, this means screwing the smart light bulb into a working outlet. Any ideas? Archived. I have tried factory resetting the bulb. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". Smart Life app won't connect. Turn light switch on for 18 seconds. Tap the 3 dots and select DISCOVER NEW BULBS. My plan is to have 3 but I wanted to connect at least one first. Follow the steps below. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Other connections but regardless what i do it fails to connect my BTHub6 to any Life. 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